Account Deletion

How to Delete Your Account

If you wish to delete your The Playbook account, you have two options:

Option 1: Delete Account In-App

You can delete your account directly from within The Playbook app by following these steps:

  1. Sign in to your account in The Playbook app
  2. Navigate to your Account Settings
  3. Select the "Delete Account" button
  4. Enter your password to confirm the deletion
  5. Confirm that you want to permanently delete your account

Important: Deleting your account is permanent and cannot be undone. All your data, including any child accounts associated with your parent account, will be permanently deleted.

Option 2: Contact Us by Email

If you prefer, you can request account deletion by contacting us directly at:

Please include the following information in your email:

  • Your full name
  • The email address associated with your account
  • A clear statement that you wish to delete your account

We will process your request within 30 days and send you a confirmation email once your account has been deleted.

What Gets Deleted

When you delete your account, the following information will be permanently removed:

  • Your account information (name, email, credentials)
  • All child accounts associated with your parent account
  • Your app activity data (check-ins, goals, saved schools, etc.)
  • Video and module completion progress
  • Any other personal data stored in the app

Note: Some anonymized data may be retained for legal compliance, security, and service improvement purposes, but it will not be linked to your personal information.

Questions?

If you have any questions about the account deletion process or our data practices, please review our Privacy Policy or contact us at Theplaybook@huschblackwellconsulting.com.